Max has worked 5 years in the corporate world and 5 years in the start-up world. Throughout his work experience, he has been primarily in client facing positions. He has very strong project management, technical and operational skills. Some notable projects he took part in was the re-location of the SGX Data center where he was the main HP-Unix engineer on the ground to provide immediate support for servers and storage. In merchant banking, he planned, organised and hosted an anti-fraud seminar for banks in Cambodia.
His work in award winning start-up Xmi Pte Ltd was focussed on e-Commerce, Information Systems and Customer service. He was responsible for building up the eCommerce business in both technical and operational aspects. His key achievements were streamlining and optimising order fulfilment, shortened delivery timings globally and improved SEM ROI. He established and facilitated the successful delivery of the ERP system for the company, facilitating centralised reporting. In customer service, he achieved small but big wins with the company’s customer self-service portal and RMA processes which delighted many customers.
At Bubolabs, he partnered with Django and yoga guru Luis Medina to improve the BI and reporting of Online Stores and Warehouse Management Systems. This venture eventually led him to seek advanced knowledge in BI and Predictive Analytics.
He has a Master of Technology from NUS Institute of Systems Science and a Bachelor of Computer Science from the University of Melbourne.
Some of the tools he is proficient with include but not limited to Python, R, Django, SPSS, Tableau, MongoDB, MySQL, PostgreSQL.
He is an accomplished French Horn player.